One step closer to ITIL Expert: Service Strategy Certified!


Just completed my 2nd ITIL Intermediate course provided by ThinkSmart Bahrain, paving my way to ITIL Expert and specializing in IT Service Management. What is ITIL Service Strategy all about?

The center and origin point of the ITIL Service Lifecycle, the ITIL Service Strategy (SS) volume, provides guidance on clarification and prioritization of service-provider investments in services. More generally, Service Strategy focuses on helping IT organizations improve and develop over the long term. In both cases, Service Strategy relies largely upon a market-driven approach. Key topics covered include service value definition, business-case development, service assets, market analysis, and service provider types. List of covered processes:

IT service management
Service portfolio management
Financial management for IT services
Demand management
Business relationship management

For candidates in the ITIL Intermediate Capability stream, the Service Offerings and Agreements (SOA) Qualification course and exam are most closely aligned to the Service Strategy (SS) Qualification course and exam in the Lifecycle stream.

It was NOT an easy course, with a required level of proficiency far greater than ITIL Service Operation Management course. It contained Financial Management linked to IT and Infrastructure, making it the hardest ITIL Intermediate course out there, surpassed by none but the MALC (Managing Across Life Cycle, ITIL Expert certification exam).

I hope I become an ITIL Expert during 2015. Original plan was to become so during 2014 but things seem to have delayed because of Tamkeen changing their plans and certification schemes in 2014 delaying the acceptance of many course applications for a number of months.

I became a Certified Ethical Hacker

After 10 days of extensive course attendance at ProCloud Bahrain and 10 other days of extensive study, I was able to get my Certified Ethical Hacker Certificate after 20 days of doing the exam.

I received a mail notice on my door asking me to head to the post office to claim an mail post. I got this post bag with the following documents

Qasim's CEHv8 Envelope in hand

Qasim's CEHv8 Certificate and Letter on table

Qasim's CEHv8 CertificateQasim's CEHv8 Cretificate LetterI consider this to be a remarkable certificate as the first Technical Certificate since 2009. What I wanted to see more in the course is a deeper implementation of the Linux Operating System in the form of Backtrack or Kali as the Linux environment is more suitable for hacking than Windows.

I recommend ProCloud Bahrain for your IT Security Training needs and requirements. I do have intentions to take this further with C|HFI and E|CSA and who knows? Maybe an L|PT! Once I am done with Linux+ Certification. Maybe not soon but hopefully in the near future.

Accomplishment of Stanford’s Startup Engineering Online Course

After 3 months I was able to successfully accomplish Stanford’s Startup Engineering Online Course on Coursera. It was a tight, diversified and a difficult course that I tried my best at. It teaches you almost everything about startups and how they differentiate it from small businesses, where startups are also so tight and happen to happen and get established in a tight time-frame as well.

I already spoke about it in my previous post here.

And now I am done with it!

Qasim Al Khuzaie Coursera Startup Engineering Statement of AccomplishmentPutting an eye for additional online courses!



Script IT Solutions Honoring Ceremony


Well, that was a totally unexpected honoring ceremony, at least for me! I was invited to this event as a dinner guest, but then an honoring stage and certificates were arranged and a show of previous projects took place, mentioning milestones and projects that helped Script IT Solutions reach its position. I was involved with Script IT Solutions projects as a Consultant since 2010, for CRM & IT Security Vulnerability Assessment projects for high profile companies in Bahrain.

Such projects were of the earliest projects for Q&A Advisory prior to establishment, that helped turning Q&A Advisory into a reality and get Script IT Solutions reach a higher profile market.

My gratitude for Script IT Solutions for their recognition of Q&A Advisory efforts and expertise, and wishing to work with them in future projects related to IT Management & ICT Security.


My Github Profile!

Alright! Got myself a Github profile that you can check it out here!

I made it mainly for my Stanford University’s Startup Engineering course. Here you go if you want to take a look at it:

We’ll see what days hold for us and what projects I will work on in the future! 🙂

Cheers and take care!!!

Coursera Startup Engineering Course enrolled!



I am now starting Coursera’s Startup Engineering course, provided by Stanford University’s Professors Balaji S. Srinivasan (balajis) and Vijay S. Pande (pande). As an introduction, they said:

Welcome to Startup Engineering! This is the course we wish we’d had before beginning our careers. It’s a summarization of what we know about starting technology companies/labs and scaling them up, taken from our experiences building Counsyl and Folding@Home.

As described in detail here, the first part of the course will cover modern software engineering principles with a focus on mobile HTML5 development, taught via in-class lectures with online questions and programming assignments. Guest lecturers from top Silicon Valley startups (including Uber, Coinbase, Meteor, Square, Stripe, AirBnb, Twilio, Taskrabbit, Judicata, Counsyl, Twitter, and Asana) will bring these concepts to life with real engineering problems from their work.

In the second part of the course, you will run a crowdfunder to attract pre-orders and/or social media attention for your startup product. Specifically, over the course of the homework assignments, you will progressively develop a node.js-based crowdfunding application and populate it with your own startup idea, which you may have brought with you at the outset or else developed over the course of the class. Your crowdfunding app will be prototyped as a simple command line application, exposed as a webservice, and (at your discretion) integrated with other students’ webservices to create a simple crowdfunding site. This site will be designed for a mobile HTML5 target via use of Twitter Bootstrap, will support basic social sharing functions, and will optionally accept Bitcoin for payment.

Lectures will continue in the second part of the course, but will be focused on the design, marketing, and logistical aspects of operating your crowdfunder. Some may decide to spend this time on marketing; others on design; others on making an impressive demo for a crowdfunder video. But all projects will be ranked by (at least) two scalar criteria within each category: the number of Bitcoin raised during the crowdfunder period and/or the number of social media shares of the crowdfunder project (see slides for details). No other homework will be given in the second half to allow you to fully focus on your crowdfunding project.

Grading will be based on multiple choice questions and programming assignments; as noted above, in the programming assignments you will successively build up portions of your own simple crowdfunding site. The best final projects in each category (e.g. genomics, transportation, law, Bitcoin, etc.) will qualify for prizes sponsored by startups. All homework assignments should be submitted on this site and will be automatically graded.

Very interesting reading materials as a preparation for the course were placed as an introduction to the course

15K participants so far, a challenging course for the beginners of Linux, but very interesting indeed.

Starting Ahlia Linux Courses!

“Introduction to Linux OS, Implementation Using Virtual Machine Applications” was a workshop I gave in Ahlia University’s Lab 1.

Introduction to Linux OS on VMs Cover

I was told that maybe 10 would attend, but I was surprised to see 20 students signing up for this course! The full capacity of the lab is 20, and other were rejected because the place was full! The great thing is that they were all really interested in the subject where some were like “what is a virtual machine” and others had good experience of virtual machines and Linux in general.

I started with the presentation attached with the image above, ending with examples of Linux commands. We had Ubuntu as the distribution to have the hands-on with.

We are to continue such courses, where I am aiming at getting the Raspberry Pi involved. Maybe the University will open another section. Was very happy to see how bright the students were, and how our next generation of techies would be!





CurrencyConverter, my first Android App!

Finished an Android Programing course from ThinkSmart, funded by Tamkeen.

Android Programing CertificateStarting with a quick introduction to Java (reviving the knowledge of University days) what I came out of this course was an app that I made that converts certain currencies to each other.


Not yet published to the market for download, my first Android app “CurrencyConverter” is here, allowing the user to convert certain currencies via Google’s Finance API, that looks like

“” + fromAmt+ fromCurr + “=?” + toCurr;

A direct request to Google to convert the given currency online.

If you are interested in getting the code for such app, just post that as a comment!

I have already signed up for the advanced course for Android. We’ll see what we’ll end up with that course!

Cheers and take care!!

ITIL Service Operation Certified!


As moving from ITIL Foundation to Intermediate level, I have just finished my ITIL Intermediate – Service Operation certification, therefore becoming an official ITIL Service Operation Practitioner! I am in the following stage


What is ITIL Service Operation?

Service Operation (SO) aims to provide best practice for achieving the delivery of agreed levels of services both to end-users and the customers (where “customers” refer to those individuals who pay for the service and negotiate the SLAs). Service operation, as described in the ITIL Service Operation volume,[8] is the part of the lifecycle where the services and value is actually directly delivered. Also the monitoring of problems and balance between service reliability and cost etc. are considered. The functions include technical management, application management, operations management and service desk as well as, responsibilities for staff engaging in Service Operation.

What I am aiming at?

Becoming an IT Service Management Consultant for Q&A Advisory, a firm my father & I opened to provide Business & IT advisory. Got a long way to go with PRINCE2 and COBIT, and others once I get to know about them.

Well, hoping for the best.

Have a great day all!

“How do You Choose a Senior Project” Seminar at Ahlia University

I was asked by Associate Dean of the College of IT Dr. Ebrahim Malalla to do a seminar for the IT & Engineering students of Ahlia University titled “How do You Choose a Senior Project”. I mainly concentrated on Open Source and innovation as the University wants to emphasis on the importance of entrepreneurship when it comes to IT & Engineering at Ahlia Univerity.

Therefore my seminar revolved around 3 things that can make entrepreneurs out Ahlia’s students:

  • Open Source Operating System: Linux
  • Open Source Electronics Platform: Arduino
  • Open Source Computing Platform: Raspberry Pi

Here you can find the presentation I gave in PDF, and below are the videos I used in the presentation

Your comments are more than welcome!